Software: process4.biz CobiT/ITIL
The process4.biz CobiT/ITIL software package includes the process4.biz Core and an additional module for the adjustment of IT related planning and organization processes in order to correspond to the standards and best practices of the CobiT and ITIL frameworks.
Process4.biz modeling of IT planning and organization processes
Analyze, model, visualize, document and evaluate the entire IT environment of a company: all this is included in the standard functions of the process4.biz Core embedded in Microsoft Visio. The data is available in multi-user mode in a flexible database implemented on the basis of Microsoft’s SQL server. Previously allocated and specified data can be re-used on as many levels of the hierarchical structure as necessary, thus facilitating redundancy free modeling.
Modeling the process4.biz framework has been performed in cooperation with the IT Governance Institute (ISACA) and is based on the method RACI/DEMI.
Benefits of using the module process4.biz CobiT/ITIL
- Conformity with standards and best practices defined in the frameworks CobiT and ITIL implies that the software is a highly professional support for all IT planning and organisation processes.
- The ready-made process4.biz CobiT framework can be employed as modeled by process4.biz, but it can also be modified according to your needs.
- The software includes a reporting facility that maps the relevant responsibilities with regard to activities within the IT process flow.